# Shopwave > Shopwave is the Merchant Orchestration Engine: a unified commerce platform for retail and hospitality brands that connects point of sale, inventory, orders, payments and third-party integrations in one system across every store, warehouse and sales channel. Shopwave Limited is a UK company (Companies House number 08675002, founded 2013) based at The Bloomsbury Building, 10 Bloomsbury Way, London WC1A 2SL. Sales enquiries: sales@shopwave.com or https://shopwave.com/contact Every page on this site is server-rendered as semantic HTML, so its content can be read without JavaScript. A sitemap is available at https://shopwave.com/sitemap.xml and the homepage includes JSON-LD structured data describing the organisation and product. ## Start here - [A guide for AI agents](https://shopwave.com/for-agents.md): How to read this site, the facts you can rely on, the Shopwave API (Merchantstack) and how to reach a person. ## Pages - [Products](https://shopwave.com/products.md): Shopwave products connect sales, operations, and integrations into one flexible platform. Each product works independently or together, enabling businesses to adopt what they need and scale at their own pace. - [Solutions](https://shopwave.com/solutions.md): Shopwave solutions orchestrate sales and operations across every channel, connecting systems and partners to reduce complexity and keep operations running smoothly at scale. - [Industries](https://shopwave.com/industries.md): Shopwave is designed for retail-centric operations and trading models. From general merchandise and fashion to convenience, food & drink, events, and B2B, one platform supports single-format and hybrid retail environments. - [Integrations](https://shopwave.com/integrations.md): Shopwave connects best-of-breed systems across payments, commerce, fulfilment, and data, so each part of the stack works together as one. - [Company](https://shopwave.com/company.md): Shopwave powers modern retail and hospitality at global scale. Our vertically integrated platform helps ambitious brands build faster, operate with confidence, and deliver exceptional customer experiences — engineered for reliability, scale, and long-term partnership. - [Case Studies](https://shopwave.com/case-studies.md): We’ve proudly helped over a thousand companies across the globe. Find out about some of them below. - [Point of sale features](https://shopwave.com/products/point-of-sale-features.md): Discover the configurable features for Shopwave POS, available directly out of the box. - [Contact](https://shopwave.com/contact.md): Whether you’re exploring or ready to dive in, we’re listening. Drop us a message and we’ll point you in the right direction. - [FAQ](https://shopwave.com/faq.md): Find answers to common questions about Shopwave’s platform, deployment, and operations. For anything else, our team is available to support your evaluation. - [A guide for AI agents](https://shopwave.com/for-agents.md): How AI agents can read, cite and integrate with Shopwave: machine-readable pages, verified facts, the Merchantstack API, and how to reach a person. ## Products - [Point of Sale](https://shopwave.com/products/point-of-sale.md): Omnichannel Point of Sale. Bring counter, mobile, and self-service POS together in one connected system, aligned across channels, sectors, and locations. - [Inventory](https://shopwave.com/products/inventory.md): One catalogue, everywhere. Keep product data consistent across every sales and fulfilment channel, without manual updates or local configuration. - [Logistics](https://shopwave.com/products/logistics.md): Smart fulfilment, done your way. Route orders to the best location based on stock and proximity, with support for pickup, delivery, and ship-from-store. - [Back of House](https://shopwave.com/products/back-of-house.md): The operational hub for all sales channels. Manage products, pricing, menus, permissions, and store rules centrally with instant updates everywhere. - [Connect](https://shopwave.com/products/connect.md): Integrate without the complexity. Connect systems, suppliers, partners, and ecommerce platforms through a managed integration platform, without rebuilding your setup. ## Solutions - [Omnichannel](https://shopwave.com/solutions/omnichannel.md): Brings in-store and digital journeys together, keeping sales, inventory, orders, and customer information aligned across every channel. - [Self Service](https://shopwave.com/solutions/self-service.md): Enabling customers to order independently on kiosks, tablets, or mobile, reducing queues and improving order accuracy. - [Customer Experience](https://shopwave.com/solutions/customer-experience.md): Loyalty, preferences, and purchase history in one single customer view across channels. - [Professional Services](https://shopwave.com/solutions/professional-services.md): Connects platforms, partners, and business systems through fully managed integrations, without rebuilding existing infrastructure. ## Industries - [Retail](https://shopwave.com/industries/retail.md): Shopwave supports every retail model, from fashion and grocery to speciality and brands selling directly to customers. From single stores to multi-location estates, operations stay accurate as catalogue size, channels, and regional complexity grow. - [Food & Beverage](https://shopwave.com/industries/food-beverage.md): Shopwave runs complex food and beverage operations through one connected engine that keeps menus, orders, inventory, and production aligned across every service format. Speed, accuracy, and control remain consistent, even at peak volume and scale. - [Supermarkets](https://shopwave.com/industries/supermarkets.md): Shopwave supports large scale grocery networks with accurate pricing, weighted item control and real time stock across stores and fulfilment. Reliability is maintained under high frequency scanning, extensive SKU ranges and rapid replenishment cycles. - [Events](https://shopwave.com/industries/events.md): Shopwave enables temporary and mobile retail setups to operate with the same consistency as permanent locations. Sales and stock data remain accurate regardless of venue, footfall or the pace of movement across event sites. - [B2B](https://shopwave.com/industries/b2b.md): Shopwave brings all customer orders into one operational engine, including portal, sales, EDI, phone, and web orders. Pricing, catalogues, and inventory stay consistent, removing manual work and operational risk across the business. - [Enterprise](https://shopwave.com/industries/enterprise.md): Shopwave supports multi brand and multi region estates with unified products, stock and operational workflows across diverse environments. Consistency is preserved across complex structures including departments, franchises, service areas and mixed format estates. ## Integrations - [Ecommerce](https://shopwave.com/integrations/ecommerce.md): Works seamlessly with leading ecommerce platforms to keep every sale, channel, and stock level perfectly aligned. - [Payments](https://shopwave.com/integrations/payments.md): Shopwave connects payments into the core of your operations, working with leading providers while keeping transactions, refunds, and reconciliation aligned across every channel and format. - [ERP & Inventory](https://shopwave.com/integrations/erp-inventory.md): Shopwave connects ERP, inventory, and supplier systems so everything works together in real time. - [Logistics](https://shopwave.com/integrations/logistics.md): Shopwave connects ecommerce platforms, ordering apps, and delivery partners to store, kitchen, and warehouse operations. Orders are routed automatically using availability, location, and fulfilment rules. ## Comparisons - [Shopwave vs. Shopify](https://shopwave.com/compare/shopwave-vs-shopify.md): Using Shopify? How online of you! - [Shopwave vs. Lightspeed](https://shopwave.com/compare/shopwave-vs-lightspeed.md): Using Lightspeed? Get instant pain relief with Shopwave ## Guides - [How Adidas manage their inventory to enable BOPIS](https://shopwave.com/guides/how-adidas-manage-their-inventory-to-enable-bopis.md): You’ll learn how to use AI in Shopwave across six different fast service chicken restaurant use cases including: - [6 tactics to unleash AI for QSR Chicken Restaurants](https://shopwave.com/guides/ai-tacticts-for-qsr-chicken.md) ## Resources - [Help Centre](https://help.shopwave.com/en/): Support articles and how-to guides for Shopwave users. - [Developer Portal](https://shopwave.com/developers): Shopwave Developers portal (developer.merchantstack.com): getting started, OAuth2 authentication, core concepts, pagination, errors, rate limits, sandbox and app management. - [API Reference](https://developer.merchantstack.com/api-reference.html): Interactive reference for the Shopwave REST API (OAuth2, JSON, 56 operations across merchants, stores, products, stock, baskets, orders, transactions, promotions and reports). - [OpenAPI Specification](https://shopwave.com/openapi.json): OpenAPI 3.1 document for the Shopwave API, with operation IDs, descriptions and typed schemas for every endpoint.