Logistics

Integrated with your fulfilment partners.

Shopwave connects ecommerce platforms, ordering apps, and delivery partners to store, kitchen, and warehouse operations. Orders are routed automatically using availability, location, and fulfilment rules.

  • Support every fulfilment model from one operation
  • Route orders automatically using stock and location rules
  • Reduce failed fulfilment, delays, and cancellations

Built for open integration

Connect ecommerce, ordering, and delivery systems through one orchestration layer, without replacing existing tools.

Orders routed automatically

Orders are routed to the right store, kitchen, or warehouse using availability, location, and fulfilment rules.

Fewer failures and exceptions

Reduce cancellations, delays, and failed pickups with consistent, rules-based order orchestration.

Logistics & Order Orchestration

Connecting your operations with leading ordering platforms and delivery partners.

Logistics & Order Orchestration

Orders routed to the right place, every time

Shopwave sits behind ordering channels, connecting ecommerce platforms, order-ahead apps, kiosks, and delivery marketplaces to store, warehouse, and fulfilment operations.

Orders are received from specialist front-end platforms and automatically routed to the right location, system, or team based on availability, location, and fulfilment rules.

Retail and F&B teams run one coordinated operation, without replacing the tools customers already use to order.

Connect ordering channels, don’t replace them

Shopwave integrates with existing ecommerce platforms, delivery marketplaces, and order-ahead systems, keeping customer experiences intact while unifying operations.

Orders flow into the right system automatically

Orders are routed to stores, kitchens, warehouses, or fulfilment partners using live availability and fulfilment rules, removing manual handoffs and rekeying.

Built for retail and F&B operations

Supports click and collect, in-store pickup, ship from store, order-ahead, and delivery workflows across retail and food and beverage operations.

Does Shopwave replace our ordering platforms or delivery partners?

No. Shopwave connects existing ordering and delivery platforms into a single operational flow, keeping menus, orders, and availability aligned without replacing specialist tools.

Can Shopwave support both retail and F&B ordering models?

Yes. Shopwave supports ecommerce, order-ahead, pickup, in-store ordering, and delivery workflows across both retail and food & beverage environments.

How does Shopwave prevent order and menu mismatches?

No. Shopwave connects existing ordering and delivery platforms into a single operational flow, keeping menus, orders, and availability aligned without replacing specialist tools.

Can multiple ordering channels run at the same time?

Yes. Shopwave supports multiple ordering channels in parallel, including delivery marketplaces, click & collect, order-ahead, and in-store orders.

Can new ordering or delivery partners be added later?

Yes. Shopwave’s open integration approach allows new ordering platforms and delivery partners to be added as requirements change.