Back of House
The operational hub for all sales channels. Manage products, pricing, menus, permissions, and store rules centrally with instant updates everywhere.
- One catalogue, everywhere
- Centralised product and pricing control
- Permissions for stores, regions, or franchises
One operational hub that powers unified retail.
One catalogue, everywhere
Manage products, pricing, and availability once, and keep them consistent across stores, online, and partners.
Run stores consistently
Control store settings, devices, permissions, and rules centrally, so every location runs the same way.
Built to scale simply
Support single stores, multi-location brands, and franchises without adding complexity or manual work.
Store & Product Operations
The operational hub that manages your products, pricing, catalogue, and store settings across every location and channel.
Store & Product Operations
The operational hub that powers unified retail.
Shopwave centralises product catalogues, menus, pricing, and store settings into one control panel, with instant sync across online and in-store channels. Variants, modifiers, and complex product structures stay consistent everywhere automatically.
Designed to support growing retail operations with one system for products, menus, devices, permission levels, and multi-store management.
Consistent setup. Instant changes. No duplicate updates.
Enterprise-grade product control
One catalogue for pricing, menus, and products with instant sync across every channel and location.
Fast changes across every store
Complex catalogues stay aligned automatically, removing store-level setup, duplication, or manual updates.
Built for multi-store growth
Permissions, devices, and store rules scale cleanly as locations grow and operations become more complex.
Features
Powerful features, perfectly connected
Product catalogue
Central product catalogue
One catalogue powering online, in-store, and marketplace channels.
Product modelling
Complex catalogues made simple
Variants, modifiers, and bundles stay consistent across every sales channel and store location.
Pricing & menus
Centralised pricing & promotions
Manage pricing, taxes, discounts, and promotions from one place, with instant updates across every channel.
Store configuration
Central store and device setup
Add & update stores, configure devices, and assign permissions quickly from one place.
Permissions
Staff permissions and access control
Clear roles for store teams, managers, head office, and franchisees.
Multistore
Multi-store & franchise support
Manage products, menus, and rules centrally across single stores, multi-store setups, and franchise groups.
Data & insights
Unified reporting and customer views
Sales, product, and customer insights visible across every channel, with access controlled by role.
Automation
Instant sync across all channels
Product changes update everywhere instantly without manual duplication.
Works Seamlessly with the tools you already use.
Other Products
One part of the shopwave engine.
Unifying operations is just the beginning. Shopwave ties together inventory, fulfilment, and customer experience in real time, creating a single source of truth for your entire operation.
What if we want our product catalogue to stay with our existing provider?
That’s completely fine. Shopwave can act as the catalogue or connect directly with an existing ERP or ecommerce system. We take a consultative approach to decide where the single source of truth should live.
How complex can product structures be?
Variants, modifiers, bundles, and multi-level product structures are fully supported, with consistent setup across stores and channels.
Does Shopwave work for different retail formats (speciality retail, F&B, grocery, etc)?
Yes. Shopwave supports speciality retail, F&B, grocery, and mixed formats, with catalogue and workflow options that fit different operational models.
Do you support franchise and multi-store operations?
Yes. Shopwave scales from single stores to multi-store and franchise environments, with central control and location-specific configuration.
Can permissions differ for franchisees, store managers, and head office?
Yes. Roles and access can be configured by store, role, or group, so each person sees only what’s relevant to their responsibilities.
Does everything sync in real time?
Yes. Product, pricing, store rules, and permissions update instantly across every channel without duplicate entry.