Logistics
Smart fulfilment, done your way. Route orders to the best location based on stock and proximity, with support for pickup, delivery, and ship-from-store.
- Pickup, delivery, and ship-from-store
- Automated routing between locations
- Integrated with leading last-mile partners
The fulfilment engine behind unified retail.
Orders routed intelligently
Orders are automatically routed to the right location, partner, or workflow based on stock, rules, and service promises.
Fulfilment without friction
Connect warehouses, carriers, and store fulfilment into one flow, reducing delays, errors, and manual handoffs at scale.
One operational view
Track fulfilment, exceptions, and performance across every channel and partner from one consistent live data set.
Logistics & Delivery
Move orders from checkout to customer, seamlessly across every channel.
Store & Product Operations
The fulfilment engine behind unified retail.
Shopwave connects stores, inventory, carriers, and delivery networks into one fulfilment flow, so every order moves smoothly from checkout to customer. Pickup and ship-from-store fulfilment run from live availability without manual routing.
Orders automatically route to the best location based on stock, proximity, and fulfilment rules across stores, warehouses, and partners.
Reliable fulfilment. Live inventory. Zero manual routing.
Reliable pickup
Pickup orders run from live availability, so staff don’t need to manually check stock or risk cancelling orders.
Faster local fulfilment
Orders can be picked up in-store or delivered from a location, keeping customers happy and operations smooth.
Less manual handling
Pickup and delivery run automatically, reducing time spent moving orders or checking inventory.
Features
Unified fulfilment, from store to door
Order routing
Smart fulfilment rules
Orders route automatically using live availability and location rules.
Buy online, pick up in-store
Reliable pickup options
Pickup runs from live stock, reducing cancellations and manual checks.
Ship from store
Local & last-mile delivery
Stores prepare orders for hand-off to last-mile carriers, delivering locally from the nearest store.
Delivery partners
Connect leading carriers
Works with major carriers for local, national, and international delivery.
Live availability
Real-time stock visibility
Every fulfilment option runs from the same live inventory view.
Order visibility
Live tracking and updates
Customers and staff can track order progress across pickup and delivery.
Returns
Simple returns anywhere
Return in store or by courier, with automatic stock updates.
Performance
Fulfilment reporting
Track pickup, delivery, and ship-from-store performance in one place.
Works Seamlessly with the tools you already use.
Other Products
one part of the shopwave engine.
Logistics is just the beginning. Shopwave ties together inventory, fulfilment, customer experience and payments in real time, creating a single source of truth for your entire operation.
Can Shopwave handle both Click & Collect and home delivery?
Yes. Click & Collect/BOPIS, ship-from-store, and home delivery all run from one fulfilment engine using real-time availability.
Do orders automatically route to the right store?
Yes. Orders are routed based on stock, proximity, and fulfilment rules, without manual decision-making.
Which delivery carriers does Shopwave support?
We integrate with global and local carriers, and support multiple carriers per region. Additional carriers can be added as needed.
How does Shopwave support last-mile delivery?
Orders can be handed off to integrated last-mile partners directly from stores, including Uber Eats, DoorDash, Deliveroo, Just Eat, and many other carriers through Deliverect, enabling fast local fulfilment from the nearest store.
What if inventory is split across multiple locations?
Shopwave checks live availability across all stores and selects the best fulfilment point automatically.
Does Shopwave support ship-from-store?
Yes. Stores can fulfil online orders and hand them off to carriers based on proximity and stock.