Point of sale features

Shopwave POS

Discover the configurable features for Shopwave POS, available directly out of the box.

Point of Sale

Configurable features for Shopwave POS out of the box.

Our team of R&D specialists our passionate about creating the most current, reliable and forward thinking service available.

Join thousands of retailers that empower their teams and delight their customers globally with Shopwave POS. Browse our features that enable you to sell anything, over any format, to anyone.

Feature One

Payments

Integrated Payments

Shopwave supports all leading PCI compliant payment providers globally including Adyen, Zettle, PayPal, Verifone, SumUp, Square, Teya, Dojo & Paymentsense. We can integrate new payment service providers as required in as little as 48 hours.

Payments

Next-Generation Payments

Are you a global retailer, bank or country building your own payment service? Get in touch to find out how to integrate it with Shopwave POS. If you require off rails, PSD2, open banking or crypto, our world leading payments team can provide support, from ideation through to launch.

Payments

Easy Refunds

Complete refunds in seconds, adding bespoke security and tracking steps where required.

Payments

Cash Management

Not quite ready to go cashless? We get it, don’t turn away that stack carrying tourist ready to drop $50k on your prime garments. We’re here to support you. Keep on top of your daily sales with closeout and float functionality. We can help you manage any regulatory, legal or fiscalisation requirements.

Payments

Park & Save Transactions

Feature to temporarily hold and securely store transactions, ensuring continuity even after updates or interruptions.

Payments

Apple Pay (Tap to Pay)

Facilitates seamless, contactless payments using Apple's tap-to-pay technology, enhancing the checkout experience.

Payments

Transparent Pricing for Payments

Competitive, straightforward pricing structure for transactions, with no hidden fees, fostering trust and transparency.

Payments

Integrated Payment Processing

A unified solution that streamlines payment processing, enhancing efficiency and reducing errors.

Payments

Offline Mode for Payment Processing

Ensures uninterrupted payment processing capabilities even in the absence of an internet connection.

Feature Two

Service Formats, Baskets, Checks & Ordering

Ordering & Checkout

Retail, Restaurant & QSR in One App

A versatile app designed to manage retail, restaurant, and quick-service restaurants, allowing instant mode switching within a single platform.

Ordering & Checkout

Multiple Form Factors

Supports various service options like self-serve kiosks, table service, and mobile orders, adaptable to different business models.

Ordering & Checkout

Self-Serve Kiosks

Enhance customer service with efficient self-serve options: reducing wait times and improving order accuracy.

Ordering & Checkout

Order Routing

Seamless integration between front and back house operations, ensuring efficient communication and order management.

Ordering & Checkout

Order, Basket & Check Sync

Synchronise orders, baskets, and checks across multiple terminals, streamlining operations and enhancing customer service.

Ordering & Checkout

Delivery Integration

Comprehensive integration with major delivery partners, including support for reporting, inventory, and accounting systems.

Ordering & Checkout

Quick Send Order

Feature enabling immediate sending of orders to the kitchen or stock room, optimising service speed.

Ordering & Checkout

Upsell Capability

Advanced tools for promoting and managing upsells, meal deals and combos: aiming to maximise average spend per customer.

Ordering & Checkout

Split Payment Methods

Allows customers to pay using multiple methods for the same order, offering flexibility and convenience.

Ordering & Checkout

Feature Three

Product Catalogue & Menu Management

Product Catalogue

Unlimited SKUs

Supports 100k+ products without performance loss, ideal for businesses scaling their menus and product catalogues.

Product Catalogue

Unlimited Price Variations

Customise pricing with various options, maximising flexibility.

Product Catalogue

Personalised Branding

Bespoke branding services to add a unique touch to your POS system, reflecting your brand identity.

Product Catalogue

Forced Flow

Simplifies the checkout process, streamlining operations and enhancing customer experience.

Product Catalogue

Promotions and Modifiers

Offers flexible promotional tools and product customisation options, catering to diverse customer needs.

Product Catalogue

Table Management

Efficiently assign orders to tables, enhancing operational clarity and service.

Product Catalogue

Freeze Items

Easily manage product availability, allowing for flexible menu transitions and timely inactivation of items.

Product Catalogue

Age Check

Automated reminders and alerts for age verification on restricted sales, ensuring compliance with regulations.

Product Catalogue

Allergens

Comprehensive tracking and display of allergen information, crucial for customer health and safety.

Product Catalogue

Recipe Management

Manage and store recipes, aiding in consistent food quality and menu planning.

Feature Four

Loyalty

Custom Loyalty Schemes

Tailor-made loyalty programs to enhance customer retention and engagement, with efficient integration and management.

Loyalty

Loyalty Integrations

Seamless compatibility with various loyalty platforms, enabling businesses to leverage existing loyalty systems.

Loyalty

Email Marketing & Loyalty

Integrated solutions for email marketing campaigns, directly linked with loyalty programs to drive customer engagement and repeat business.

Loyalty

Gift and Loyalty Programs

Manage and track gifts and rewards based on customer purchases and interactions, enhancing overall customer satisfaction.

Loyalty

3rd Party Gift Card Management

Efficiently manage and integrate gift cards issued by third-party providers, expanding payment and gift options for customers.

Feature Five

Reporting and Analytics

Reporting & Analytics

Stock Takes and Invoices

Advanced tools for managing stock and inventory with ease, including documentation and review functionalities.

Reporting & Analytics

Time and Attendance Employee Management

Keep track of workforce productivity and attendance, ensuring operational efficiency.

Reporting & Analytics

Wastage Reporting

Comprehensive end-to-end reporting on wastage, aiding in reducing operational losses.

Reporting & Analytics

Prep Time Analysis

Analyse and optimise order preparation times to identify and address bottlenecks.

Reporting & Analytics

Custom Dashboards

Bespoke dashboard offering consolidated data views from multiple sources, accessible remotely.

Reporting & Analytics

Data Exports and Transaction Recall

Simple, template-based data exporting and efficient transaction retrieval.

Reporting & Analytics

Cloud-based Analytics and Reporting

Access insightful, real-time data from anywhere, facilitating informed decision-making.

Reporting & Analytics

Dash Advanced Reporting & Business Intelligence

Leverage AI-driven BI insights for a deeper understanding of business performance.

Reporting & Analytics

Data Egress

Control and manage the external transfer of data securely and efficiently.

Feature Six

Application

App Updates

Regular updates to enhance functionality, ensuring the system scales with your business.

Application

Employee Training

Intuitive design for quick staff onboarding and minimal training requirements.

Application

Centralised Cloud Data

Secure, cloud-based data storage for easy access to data anytime, anywhere.

Application

Automatic Software Updates

Hassle-free software updates for the latest features and fixes.

Application

Headless eCommerce

Flexibility to integrate e-commerce platforms without a traditional front-end dependency.

Application

Web Ordering App

Enable customers to place orders directly through a web application, enhancing convenience.

Application

Order Tracking

Real-time tracking of orders from placement to fulfilment, improving customer service and operational efficiency.

Feature Seven

Global Rollouts

Multi-Language and Currency Support

Adaptability to a variety of languages and currencies, making it suitable for international operations.

Global Rollouts

24/7 Support

Constant access to assistance, ensuring operational continuity and quick problem resolution.

Global Rollouts

Mobile Device Management

Manage thousands of terminals remotely, enhancing operational control and flexibility.

Global Rollouts

Access Restriction

Adjustable employee access levels for enhanced security and operational management.

Global Rollouts

Real-time anti-fraud

Advanced security measures to prevent fraudulent transactions, protecting both business and customers.

Feature Eight

Connectivity & Hardware

Works Offline

Reliable functionality even in the absence of an internet connection, ensuring continuous operation.

Connectivity & Hardware

Hardware Connectivity

Compatibility with a range of POS terminals, kitchen display screens, barcode scanners, customer facing screens, NFC scanners and printers.

Connectivity & Hardware

Self-Service Kiosks

Automated kiosk solutions to streamline customer interactions and reduce wait times.

Connectivity & Hardware

Online Ordering & Contactless Payments

Facilitates digital and contactless ordering and payment options, catering to modern consumer preferences.

Connectivity & Hardware

NFC Basket Scanning

NFC technology integration for quick and efficient basket scanning.

Feature Nine

Labour and HR Management

HR Management

Employee Scheduling

Sophisticated scheduling system enabling efficient staff management and communication.

HR Management

Payroll

Full-fledged payroll management system for streamlined employee compensation.

HR Management

HR Integrations

Seamless integration capabilities with various HR management systems to enhance HR processes.

Feature Ten

Inventory and Supply Chain

Inventory

Stock Picking App

Efficient application for managing stock picking, optimising inventory handling.

Inventory

Goods Received Reporting

Track and report inventory received, ensuring accurate stock management.

Inventory

Stocktaking

Comprehensive stocktaking capabilities for accurate inventory control.

Feature Eleven

Integrations and API

Integrations

Unlimited API Access

Unlimited access to APIs for extensive system integration and customisation.

Integrations

IPaaS

Integrated Platform as a Service for streamlined application integration.

Integrations

ETL + Managed Data Stack

Tools for efficient data extraction, transformation, and loading, along with a managed data stack.

Integrations

Open source data and app integrations

Open-source options for enhanced backend and app integration flexibility.

Integrations

Managed development to build custom connectors

Dedicated service for developing custom connectors to integrate various systems.

Integrations

Delivery Marketplace Integration

Direct integration with major delivery marketplaces such as Deliverect, UberEats and Deliveroo for streamlined order processing.

Integrations

Appstore

100’s of integrations available to expand Shopwave functionality in areas such as accounting, recipe engineering and HR.

Feature Twelve

Administration and Management

Management

Web Portal

User-friendly web portal for comprehensive management and administration.

Management

Cloud management

Manage users, stores, products, promotions, staff and your branding from anywhere, on any device.

Management

Global Financial Compliance

Digital receipts, invoices and payments ensure adherence to international financial compliance standards.

Feature Thirteen

Support and Customisation

Support & Customisation

Fully managed project rollout at scale

Comprehensive services for large-scale project deployment and management. We offer fully managed services for large-scale project rollouts including physical installation and training. Rip and replace your legacy POS.

Support & Customisation

In-house App customisation

Options for customising in-house applications to meet specific business needs.

Support & Customisation

Personalised Onboarding and Support

Dedicated 24/7/365 support for setup and ongoing operations.

Support & Customisation

Ability to interface with Product / CTO / CEO

Direct interaction capabilities with top-level executives for strategic decision-making.