Self Service
Enabling customers to order independently on kiosks, tablets, or mobile, reducing queues and improving order accuracy.
- Reduce queues
- Serve more customers
- Improve customer satisfaction
Multiple self service formats. One connected experience.
In-store self service
Flexible self-service journeys that plug into core operations, ensuring orders, stock, and reporting stay aligned in real time.
Kiosks
Self-service kiosks that connect to a single menu, pricing, and inventory source, keeping every order consistent across channels.
Mobile ordering
Mobile ordering that integrates into existing systems, routing orders, payments, and updates through one connected flow.
Self Service
Fast, flexible self-checkout across kiosks, mobile, and order-ahead journeys.
Self-Service
The connected platform for modern self-service.
Shopwave delivers kiosks, mobile ordering, and customer led checkout from one unified platform. Availability, pricing, and payments sync automatically across every ordering touchpoint.
Customers can order ahead, check in on arrival, and scan or pay independently, while staff manage one setup across stores and channels. Loyalty and preferences remain consistent everywhere.
One platform. One experience. Self service without friction.
Reduce queues
Let customers order ahead, scan, or checkout independently, keeping queues short and store flow moving smoothly.
Serve more customers
Kiosks and mobile ordering handle peak demand without extra staff, helping you increase throughput and average order value.
Improve customer satisfaction
Faster and more seamless checkout journeys increase customer satisfaction and drive higher revenue across every store.
Features
Self-service. Unified.
Self-service
Kiosk and self-checkout
Kiosks and self-checkout reduce queues, increase ordering throughput, and keep products, pricing, and payments aligned automatically across every screen and store.
Customers browse, customise, and pay independently, while staff focus on higher-value service. Operations stay consistent across formats, from kiosks to mobile and counter checkout.
Order ahead
Order anywhere, collect seamlessly
Customers order ahead online, check in on arrival, and pick up without waiting, with every order synchronised across stores and products.
No duplicate setup. No manual matching. No disconnected click and collect.
Mobile checkout
Mobile and scan-to-go
Customers scan and pay directly from their phones, removing friction and keeping traffic flowing during busy trading periods.
Faster checkout, better throughput, lower queue abandonment.
No barcode checkout
RFID automation
RFID, tap-to-scan, and hands-free checkout allow customers to buy without manual scanning, removing bottlenecks and speeding every transaction at the point of sale.
Stock movement updates automatically, so staff always know what’s sold and where items are.
Higher throughput, happier customers, and fewer touchpoints during peak trading.
Works Seamlessly with the tools you already use.
Related Products
Solutions
Other Solutions
Shopwave connects systems and channels so customer experiences feel seamless everywhere.
Can I keep my existing systems and still use self-service?
Yes. Shopwave integrates with your ecommerce, inventory and other applications, so you don’t need to replace everything. We help decide where the master data should live, and self-service plugs into the existing setup.
Does self-service work in retail, QSR, and hospitality stores?
Absolutely. Whether you run a clothing boutique, coffee shop, or fast-casual chain, Shopwave’s self-service software and hardware delivers kiosks, mobile checkout, and order-ahead formats to suit your customer flow and store layout.
Does stock availability and pricing stay accurate when customers use kiosks or mobile checkout?
Yes. Products, stock levels, and pricing update in real time across every channel, in-store, mobile, online, so customers always pay the right price, and stock doesn’t oversell.
How quickly can we deploy self-service across stores?
Depending on the complexity of your technology needs (product cataglogue/menus) it can range from days to multiple weeks. Shopwave’s pre-configured flows, and expert onboarding, stores can enable kiosks or mobile checkout quickly.
Will self-service really boost throughput and customer satisfaction?
Yes. Faster checkout and fewer queues mean customers spend less time waiting, leading to better satisfaction, higher conversion, and increased sales per hour. For staff, it reduces pressure and allows focus on service rather than scanning or manual checkout workflows.