Solutions

Solutions for connected selling

Shopwave solutions orchestrate sales and operations across every channel, connecting systems and partners to reduce complexity and keep operations running smoothly at scale.

Our solutions

Shopwave seamlessly integrates physical stores, ecommerce, payments, and operations into a single unified commerce platform.

Products that power connected commerce.

One platform for retail-led industries.

One platform. Fully connected.

Everything needed for unified commerce.

Products

Modular building blocks for connected commerce. POS, inventory, payments, ordering, fulfilment, and operations designed to work together or integrate seamlessly with existing systems.

Industries

Built to adapt across industries. From retail and hospitality to B2B, Shopwave supports different formats without forcing a single way of working.

Integrations

Shopwave connects with best-of-breed technology partners to orchestrate payments, ecommerce, logistics, and ordering at scale.

Omnichannel
The Point of Sale that powers unified commerce.
Brings in-store and digital journeys together, keeping sales, inventory, orders, and customer information aligned across every channel.
- Omnichannel POS
  Run counter, mobile, self-service, online, and delivery sales from one connected POS system.
- One connected platform
  Shopwave connects existing systems so orders, stock, and payments stay aligned automatically.
- Consistency everywhere
  Prices, availability, loyalty, and service stay the same across every channel and location.
Self Service
Multiple self service formats. One connected experience.
Enabling customers to order independently on kiosks, tablets, or mobile, reducing queues and improving order accuracy.
- In-store self service
  Flexible self-service journeys that plug into core operations, ensuring orders, stock, and reporting stay aligned in real time.
- Kiosks
  Self-service kiosks that connect to a single menu, pricing, and inventory source, keeping every order consistent across channels.
- Mobile ordering
  Mobile ordering that integrates into existing systems, routing orders, payments, and updates through one connected flow.
Customer Experience
Experiences that feel personal, consistent and worth coming back for.
Loyalty, preferences, and purchase history in one single customer view across channels.
- Engagement built on confidence
  Associates engage customers with accurate product knowledge, availability and order history at hand.
- Personalisation that delivers
  Recommendations, outreach and follow ups are based on live inventory and fulfilment capability. Customers are offered what is actually available, creating positive outcomes rather than disappointment.
- Delight at scale
  Service remains warm, relevant and consistent across regions and formats. Personal experiences scale without becoming generic or unreliable.
Professional Services
Delivery at global scale, without operational risk.
Connects platforms, partners, and business systems through fully managed integrations, without rebuilding existing infrastructure.
- Global rollout execution
  POS, payments and platform capabilities are deployed across global estates using proven rollout frameworks. Risk is managed through structured delivery, controlled sequencing and clear operational ownership.
- Custom integration and automation
  Bespoke application integrations, data transformations and automated workflows are delivered where standard patterns are not sufficient. Complex retail requirements are solved without compromising platform integrity or long term maintainability.
- Retail orchestration delivery
  Professional Services designs and implements end to end retail orchestration using Shopwave Connect. Workflows, events and data flows are configured to ensure systems operate as a coordinated whole across channels and regions.